Military Academic Advisor position available at Excelsior College

 Job Title: MILITARY ACADEMIC ADVISOR, Excelsior College


Center for Military Education Salary Level: 5

FLSA Status: Exempt

Prepared Date: May 7 2014


The main function of this position is the advisement of students and evaluation of documents for military service members, veterans, and military education counselors (for enrolled and prospective students) by mail, phone, E-mail, fax, and personal interview regarding the College’s flexible educational opportunities. The military academic advisor evaluates transfer credit from military documents and government related organizations for credit toward Excelsior College degree requirements. The military academic advisor will be proficient and possess knowledge expected of an enrolled academic advisor in multiple degree programs spanning different divisions (e.g. business, health sciences, liberal arts, nursing, and technology). In addition, the military academic advisor will take a proactive approach in the recruitment plan of the military education office, by building relationships with military education counselors and military prospective students, conducting preliminary reviews for prospective students, and provide information and encouragement to individuals involved in the college enrollment decision-making process. The position requires a commitment to providing quality service by assimilating a large body of factual information and relating it to students in a caring, efficient and consistent manner.

This is a student services position where the emphasis will be placed upon providing accurate, timely, and quality service to enrolled and prospective students, as well as Military Education Counselors, at a distance. The military academic advisor will be well versed in all college options, learning opportunities and services, and will be able to direct inquiries for the most appropriate service.


includes the following:

Other duties may be assigned.

A. Advisement by phone, letter, E-mail, fax and personal interview:

Advise students in their consideration of educational goals by relating interests, skills, abilities and values to careers, the world of work, and the nature and purpose of higher education

 Advise military prospective students and military education counselors on the benefits of enrollment in Excelsior College.

 Advise students in developing an educational plan consistent with life goals and objectives (alternative courses of action, alternate career considerations and selection of courses)

 Advise students in the decision-making process regarding their educational goals and military promotion system

 Provide accurate information about military and institutional policies, procedures, resources and programs

 Apprise students of various sources of credit and advise them in making appropriate selections

Recommend Excelsior College courses and examinations to students to complete degree requirements

 Advocate for students by making referrals to Excelsior College services (e.g., career services, VA/financial aid), and other educational support services (e.g., foreign credential evaluation service, military education network, public library) and providing supportive documentation as appropriate (e.g., letters of recommendation, transient student letters, letters of good standing)

 Advise students in initial and continuing evaluation of progress toward established goals and educational plans

 Provide official approval for students’ proposed courses and examinations

 Provide efficient and consistent tracking of student service/advisement by maximizing the use of computer system (i.e., Lotus Notes, SIS, Web Technology)

B. Evaluation:

Evaluate military documents and forward the file to the appropriate academic advisor for the official degree evaluation for enrolled students within prescribed turnaround time

 Conduct preliminary reviews for prospective students to include the evaluation of military and college credits for Excelsior College degree programs.

 Utilize SIS Course Library and the online ACE Guide in the evaluation of military experience.

 Research credit sources using both internal and external resources

 Evaluate credit and classify course content according to current College policies and degree requirements

 Evaluate credit and classify course content according to current College policies and degree requirements

 Communicate with students within prescribed turnaround time about the evaluation of credits presented

 Serve as advocate for military education counselors and military service members

C. Organizational participation:

Work collaboratively with academic advisors from other degree programs and admissions counselors to resolve military related curricular issues

 Work independently and interact effectively and cooperatively with team members and other college staff

 Participate in professional development and training activities and may submit proposals and present papers at national and regional conferences

 Actively participate in the training of new advising staff

 Assist in the preparation/development of military advisement and other college materials

 Serve cooperatively on college committees and study groups

 Provide information about students and their needs either individually or collectively to the institution, colleges, and/or academic departments, following FERPA policies

 Work toward unit and college strategic planning goals for advisement services and military enrollment goals


The Advisor works in a team relationship with other advisors to assure quality.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong analytical and problem solving skills

 Excellent oral and written communication skills

 Ability to work with diverse populations

 Excellent organizational and decision making skills

 Ability to manage multiple priorities and meet academic deadlines

 Ability to review/prepare accurate detailed documents

 Ability to master a wide body of factual knowledge (e.g., academic and career options) with a high degree of accuracy and detail

 Proficient computer literacy and willingness to learn new applications


Masters degree from a regionally accredited institution is required. Previous experience in military education and/or higher education is preferred.


Ability to read, analyze, and interpret general periodicals, academic catalogues and professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information on an individual basis and respond to questions from groups of academic staff, students, and the general public.

Ability to calculate figures and amounts such as discounts, percentages, Ability to apply concepts of fractions, percentages and ratio to practical situations.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data and establish facts and draw valid conclusions.


Ability to incorporate and reflect the values of the adult student and demonstrate ability to work in a collegial manner with students, staff and faculty. The successful candidate must demonstrate the ability to communicate effectively with a diverse constituency in a nonjudgmental manner, with good humor and sensitivity that fosters tolerance, courtesy, and civility.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; talk and/or hear. Occasionally lift up to 25lbs.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. The office space is shared with one or more staff person(s), which at times requires staff to be able to screen out distractions. The computer and monitors are on continuously in addition to the high level of incoming and outgoing telephone communication activity.

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